Monday, May 30, 2011

Elements of Speaking


 Body language
 Voice quality
 Intention
 Manner: directness, sincerity
 Dress and clothing (style, color, appropriateness for situation)
 Visual aids, animation
 Eye contact
 Emotional content, energy, strength
 Self-concept
 Concept of others
 Listening, hearing the underlying message
 Speaking from the heart
 Energy
 Setting, time, place, timing
 How the messenger holds the message
 Sensitivity
 Rhythm and pacing
 Attitude and confidence
 Rapport
 Agenda
 Purpose of communication - knowing what you want to communicate
 Clarity
 Silence, centering, looking

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